Terms and Conditions

Last Updated: January 25, 2025


Please review these Terms and Conditions thoroughly before using our services.


Interpretation and Definitions

Interpretation

Words with capitalized initials carry meanings defined in the sections below. These definitions apply uniformly whether the terms are singular or plural.

Definitions

For the purposes of these Terms and Conditions:

  • "Company" refers to CENKO EVEPAR PRIVATE LIMITED.
  • "Service" refers to the services provided by the Company through the website.
  • "User" or "You" refers to any individual accessing or using the Service.

Acknowledgment

These Terms and Conditions outline the rules and responsibilities between you ("User") and our company ("we," "us," or "our"). They govern your access to and use of our services.

By using our services, you confirm that you accept and agree to comply with these Terms. If you do not agree, please refrain from using our services.

You confirm that you are at least 18 years old. Individuals under 18 are not permitted to use our services.

Additionally, by using our services, you accept and agree to our Privacy Policy, which details how we collect, use, and protect your information. Please read it carefully.


Refund Policy

We strive to ensure that our users have a positive experience with our services. However, we understand that there may be situations where a refund is requested. Below is our refund policy:

  • Eligibility for Refunds:
  • Refunds are only applicable if there was an error on our part (e.g., a technical issue) or if you received services that do not meet the description provided on the website.
  • Timeframe for Refund Requests:
  • Refund requests must be submitted within 7 days from the date of the transaction or service delivery. After this period, we cannot guarantee a refund.
  • How to Request a Refund:
  • If you believe you are eligible for a refund, please contact us at support@eveparkendra.com with your order details and the reason for the request.
  • Refund Processing:
  • If your refund request is approved, the refund will be Credited to the original payment method within 10-15 business days. Please note that some payment methods may have additional processing times.
  • Non-Refundable Services:
  • Some services, such as customized items, digital goods, or services already rendered, may not be eligible for a refund.

Links to Third-Party Websites

Our website may include links to external websites or services that are not managed by us.

We are not responsible for the content, privacy practices, or policies of these third-party websites. You acknowledge that we are not liable for any loss or damage resulting from your use of third-party services.

We recommend reviewing the terms and privacy policies of any external websites you visit.


Termination

We reserve the right to suspend or terminate your access to our services immediately, without prior notice, if you violate these Terms and Conditions.

If your access is terminated, your right to use the service ends immediately.


Limitation of Liability

To the maximum extent permitted by law, our liability is limited to the amount you paid for the service or ₹8,000 (USD equivalent), whichever is lower.

We are not responsible for indirect, incidental, or consequential damages, including loss of profits, data, or privacy, even if we were advised of such possibilities.

Some regions may not allow these limitations. In such cases, our liability is limited to the maximum extent allowed by law.


"As Is" and "As Available" Disclaimer

Our services are provided "as is" and "as available," without any guarantees or warranties.

We do not guarantee uninterrupted service, error-free functionality, or compatibility with other systems.

You accept that we are not responsible for inaccuracies, viruses, or any harmful components that might affect the service.

These disclaimers may not apply in jurisdictions where certain warranties cannot be excluded.


Governing Law

These Terms are governed by the laws of India, without regard to conflict of law provisions. Additional local or international laws may also apply to your use of our services.


Dispute Resolution

If you have concerns or disputes, we encourage you to contact us directly to seek an informal resolution before pursuing further action.


Severability and Waiver

Severability

If any provision of these Terms is deemed unenforceable, the remaining provisions will still apply and remain valid.

Waiver

Failure to enforce any provision of these Terms does not constitute a waiver of that provision or any other.

Changes to These Terms and Conditions

We may update these Terms at any time. If changes are significant, we will provide at least 30 days' notice before new terms take effect.

Your continued use of our services after updates means you accept the revised Terms.


Contact Us

If you have questions or need assistance regarding these Terms and Conditions, please reach out to us via:

Email: support@eveparkendra.com

Phone: +91-7272030310